Privacy Policy

The company Ex.financial Ltda, CNPJ: 54.041.201/0001-66, located at Sala 1416 - Torre 2, CEP 60811-341, email: info@ex.financial, is committed to protecting the privacy and personal data of users ("Users") of its cryptocurrency exchange services and exchange for PIX, money and other forms of payment.

1. Information Collection: The Company may collect personal information from Users during the registration process and use of its services. This information may include, but is not limited to: name, address, email, phone number, financial information and transaction data.
2. Use of Information: Users' personal information will be used by the Company to provide contracted services, including transaction processing, communication with Users, fraud prevention and compliance with legal obligations.
3. Information Sharing: The Company will not share Users' personal information with third parties, except in the following cases: when necessary to provide contracted services; in compliance with legal obligations; with the express consent of the User.
4. Data Security: The Company adopts adequate security measures to protect Users' personal information against unauthorized access, disclosure or destruction. However, it is important to note that no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Similar Technologies: The Company may use cookies and other tracking technologies to improve Users' browsing experience on its website. Users can control the use of cookies through their browser settings.
6. Brazil Laws: This Privacy Policy is subject to the laws of the Federative Republic of Brazil. Any issues related to Users' privacy will be governed and interpreted in accordance with Brazilian legislation.
7. Information Updates: Users have the right to access, correct or delete their personal information at any time. To update their information or exercise other privacy rights, Users can contact the Company via email: info@ex.financial.
8. Minors: The Company's services are not directed to minors. The Company does not intentionally collect personal information from minors without the consent of parents or legal guardians.
9. Privacy Policy Changes: The Company reserves the right to update or modify this Privacy Policy at any time, with prior notice to Users. Continued use of services after the changes take effect will constitute acceptance of the new policies.
10. Contact: For any questions or clarifications about this Privacy Policy, Users can contact the Company via email: info@ex.financial.

By using the Company's services, Users agree to the terms and conditions of this Privacy Policy.